LVNDRLVNDR support
Use the support contact on the app's Shopify App Store listing. We answer within one business day.
Help articles
- Getting started
- Reading the change log
- Undo and rollback
- Alerts
- Coverage: what is tracked, undone and not
- Running agents safely
- REST API, MCP and CLI
- Backups and exports
- Data and privacy
- Changelog and roadmap
Full index: /help
Common questions
Why does a change say "Likely" or "Not recorded" for who made it?
Shopify records the person behind an action only for some actions: creating, deleting, publishing and status changes. For field edits it records nothing, so LVNDR infers the actor from timing and nearby activity and labels that as a guess. We never present a guess as a fact.
What can be undone?
Most tracked fields of products, variants, collections, pages, blogs and blog posts, plus metafields, product options and media alt text and order, inventory quantities, sales-channel publication, smart-collection rules, navigation menus and metafield definitions. Deleted records are rebuilt from their last snapshot with a new id (a product comes back without its media, stock or sales channels). Theme settings are tracked but cannot be written back by the app; the earlier value is shown so it can be restored in the theme editor. The full list is under Coverage.
Does LVNDR touch orders or customers?
No. The app does not request access to them and never reads them.
How do I remove my data?
Settings > Data > "Delete all history" removes the change history at once. To remove everything, uninstall the app: Shopify sends a deletion request 48 hours later and everything we hold for the store is erased. Email us to have it done sooner.